We are looking for an experienced Business Analyst who assist in improving the communication between our information technology capacity and our business objectives. Your duties will include supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product’s features.
You should have good understanding of business processes as well as principles of technical teams' work. We also expect you to have good analytical capabilities and to be a result-driven team player.
Build and maintain relationships with partners, working with them to optimize and enhance our integration
Develop configuration specifications and business analysis requirements
Perform quality assurance and define reporting and alerting requirements
Participate in designing, documenting and maintaining of system processes
Explore on common sources of technical issues or questions and make recommendations to product team
Interact with the product team to share key insights and findings
Search for ways to improve monitoring, discover issues and deliver better value to the customer
Good knowledge of data visualization techniques and tools
Familiarity with SQL queries and generating process documentation
Strong written and verbal communication skills including technical writing skills